Customer Loyalty

Measure true customer loyalty and manage retention over time

The Customer Loyalty module helps you analyze how effectively your store retains visitors over 30- and 90-day periods. Based on real-world movement data, it identifies loyal, occasional, and at-risk customers.

By segmenting audiences by visit recurrence, you gain a clear understanding of how attached your customers are to your brand. This report also highlights retention patterns by location, time of day, or timeframe, enabling you to tailor your loyalty strategies more locally and more precisely.

Goals:
Track loyalty over time, anticipate the loss of regular customers, and enhance CRM and re-engagement campaigns.