Ilan Experience

Customer Experience by Ilan – The Ultimate 360° Insight Solution

Customer Experience by Ilan combines the power of Geo Trends and In-Zone Analytics to deliver a complete, multi-scale view of customer behavior, from the broader shopping area to in-store interactions.

Geo Trends provides geospatial insights, measuring customer typology (residents vs. workers), Local Market Share, Catchment Area, Retention Rate, Acquisition Rate and Visit Frequency, helping you understand who your customers are and how often they visit.

In-Zone Analytics takes it further by leveraging WiFi Analytics to track unique visitor counts, customer turnover, dwell times, and in-store movement patterns with meter-level precision.

Together, these solutions provide unmatched visibility into customer engagement, allowing businesses to optimize store layouts, enhance marketing strategies, and drive customer loyalty. 🚀📊