Customer Journeys tracked
iX Analytics tracks the entire offline customer journey — from catchment area to point of sale. From acquisition to loyalty, it measures every key stage of the experience.
Core KPIs include: attractiveness, origin, in-store engagement, and customer loyalty.
How is iX Analytics activated?
You send us an email with the name and full address of the store or shopping center you want to analyze.
After verifying data coverage for the requested location, we send you a Project Briefing Document to specify your measurement objectives. This ensures the platform is configured to match your strategic goals.
We generate and present your personalized platform with the selected site for validation.
You activate the analysis by completing payment via a secure link provided within the platform.
You receive login credentials giving you access to the platform, with up to 5 locations included.
A training session is scheduled to guide you through using the platform.
Your monthly subscription can be renewed directly via the platform.
For specific needs or custom analysis, we review your request and tailor the platform accordingly.